Troubleshoot FAQ

This page aims to help you debug issues regarding the MFN Wordpress plugin with some explanation of common problems and possible solutions

Subscription

400 - post hook name must be the same as in settings

Cause: When subscribing to our servers, the plugin will generate a random posthook name, save it to the subscription and attach it to the subscribe request. The server will then use the callback and this posthook name to make a request to your WordPress server to verify the intent. The plugin will at this point also compare the posthook name that it saved to the subscription with the posthook name that is sent by our server. If it does not match, the subscribe request will be aborted and the above error will appear. Potential reason: If the plugin does not succeed to save the subscription when sending the initial request, then the intent verification will not find the correct posthook name when reading it from the saved subscription. Verify that the subscription posthook name is correct by checking the database.

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400 - Topic not found

Cause: The MFN plugin will provide the feed id as a topic when subscribing. Our servers will then verify that there exists a feed on our end with the same id. If not, our server will abort the subscription request respond with the above message. Potential reason: The configured feed id is incorrect or we have removed the feed. Make sure to double check the feed field that it matches the id provided by us. If it does, contact us to verify that we have not provided the wrong id or removed the feed.

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